Playfirst Sunsets Diner Dash as Traffic Declines
PlayFirst sent out notice to players today that the Facebook version of its popular restaurant simulation game Diner Dash will shut down on August 29. The developer cited declining performance as the reason for the closure, which as the same reason PlayFirst sunsetted Chocolatier in April.
Diner Dash’s life cycle plays out much like PlayFirst’s other Facebook titles as charted by our traffic tracking service, AppData. The game came to Facebook in January of this year, climbing to 2.2 million monthly active users and over 174,000 daily active users in its first two months on the platform. The game continued to grow in MAU through the month of May, but DAU began a steady decline in April. Diner Dash hit all-time highs of 2.5 million MAU and 257,000 DAU before arriving at today’s levels of 1.2 million MAU and 90,000 DAU.
The game is a faithful adaptation of the original PC download title where players control a waitress responsible for seating customers, taking orders, serving food, and cleaning up messes. A customizable garden was added to the Facebook version to maximize energy mechanics common to games on the platform, as well some gameplay boosts available for purchase with Frictionless Credits. Cross-promotion and connectivity with the other versions of Diner Dash on iOS, PC and Mac were limited to nonexistent, though Facebook players are receiving a coupon code for 50% off on the PC/Mac version.
In the restaurant genre on Facebook, Diner Dash stood out as both a latecomer and an oddity. While many early restaurant sim games like Restaurant City and Cafe World could be likened to Diner Dash’s core gameplay around pleasing customers, neither game placed emphasis on click timing the way Diner Dash has always done. It could be that the early restaurant sim games on Facebook altered player expectations such that the real Diner Dash experience was a bit jarring for players. It could also be that PlayFirst simply lacked enough of a Facebook presence to sustain a social game for an extended period of time being that its previous two games, Wedding Dash and Chocolatier, never came close to the traffic peaks Diner Dash enjoyed.

PlayFirst representatives did not respond to request for comment at time of press. When we last spoke with the developer about long term growth plans for the title, we were told that PlayFirst was experimenting with monetization and player progression through the various restaurant venues. As of today, players can earn more than just one restaurant and the world map has been altered to better reflect player progression toward unlocking new restaurants.
UPDATE: Mari Baker, CEO and president of PlayFirst, says, “We view this as a strategic redistribution of resources to platforms where we see better growth potential and those are the mobile platforms, specifically iOS.”














July 25th, 2011 at 2:36 pm
Way to give up easily… I would love that 100k dau
July 25th, 2011 at 3:01 pm
[...] [Via Inside Social Games] [...]
July 25th, 2011 at 3:26 pm
[...] are closing down Diner Dash on Facebook on August 29th, only a few months after closing Chocolatier. While those who follow [...]
July 26th, 2011 at 3:17 am
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July 26th, 2011 at 2:48 pm
[...] looks like Diner Dash’s creators see sunnier pastures on mobile phones. In an update on Inside Social Games, Mari Baker, PlayFirst’s CEO, stated they want to put resources into a [...]
October 10th, 2011 at 8:01 am
[...] games industry. She also benefits from the example of other casual games download companies that struggled to port their catalog of successful titles to social and mobile platforms with comparable success. [...]
October 18th, 2011 at 1:06 pm
[...] be interesting to see if FreshPlanet can succeed with Spa Life where Diner Dash ultimately failed. The developer is relatively new to the Facebook platform and doesn’t have a very large [...]
December 27th, 2011 at 6:57 pm
[...] a solid launch and strong initial growth of its premier franchise, Diner Dash, the developer sunsetted the game after just eight months due to poor performance — the third failure in a row following [...]
March 9th, 2012 at 11:32 am
[...] and scrambled to the top of our list this week, which is odd as the developer shut the game down in August. We’ve contacted Playfirst to find out what caused the [...]
April 20th, 2012 at 8:52 am
[...] the announcement, Mari Baker, the president and CEO of Playfirst, told Inside Social Games that this event was not a tragedy, but the opening of new opportunities for [...]